Privacy Policy

One Team Elite Fitness

Effective Date: January 1, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

One Team Elite Fitness ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

Personal Information:

Name, email address, phone number, physical address

Payment information when you make a purchase or request a quote

Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:

IP address, browser type, device information

Website usage patterns and analytics

Cookies and similar technologies

Customer Communication:

Records of inquiries and service requests

Appointment details and preferences

Service history and feedback

2. How We Use Your Information

We use collected data for:

Providing and improving our services

Processing transactions and payments

Communicating with you about your inquiries, appointments, and promotions

Enhancing website functionality and user experience

Ensuring security and fraud prevention

Maintaining records of your communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:

You will only receive messages if you have explicitly opted in

We maintain timestamped records of all opt-in actions

We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

You can cancel SMS notifications at any time by replying “STOP”

You will receive a final confirmation message, and no further messages will be sent unless you re-opt in

All opt-out requests are processed within 24 hours

Message Frequency & Content:

Message frequency varies based on your interactions with our business

Messages will be directly related to the services you have requested

We do not send promotional content without specific consent

Help & Support:

Reply “HELP” for assistance or contact us at oneteamelitefitness@gmail.com

Customer support is available during regular business hours

Carrier Information:

Standard message and data rates may apply

Carriers are not liable for delayed or undelivered messages

Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service Providers:

Third-party vendors who assist in operations (payment processing, appointment scheduling, SMS delivery)

All service providers are contractually obligated to maintain confidentiality and security

Legal Compliance:

If required by law, legal process, or to protect our rights

Business Transfers:

In the event of a merger, acquisition, or asset sale, data remains protected under this policy

Text messaging opt-in data and consent will never be shared with third parties except SMS aggregators and providers necessary to deliver messages.

5. Data Security

We implement reasonable security measures including:

Encryption of sensitive data

Secure access controls

Regular security assessments

Employee data protection training

Breach notification procedures

Secure backups and disaster recovery

No system is 100% secure, but commercially acceptable safeguards are used.

6. Cookies & Tracking Technologies

Cookies and similar technologies are used to:

Analyze traffic and behavior

Remember preferences

Improve functionality

Measure service effectiveness

You may disable cookies in your browser settings.

7. Your Rights & Choices

You have the right to:

Access, update, or delete your data

Unsubscribe from emails

Opt out of SMS by replying “STOP”

Withdraw consent at any time

Request details on data processing

File a complaint with a supervisory authority

8. Third-Party Links

We are not responsible for the privacy practices of third-party websites. This policy applies only to One Team Elite Fitness.

9. Changes to This Privacy Policy

Updates may occur periodically. The latest version will always be posted with the updated effective date.

10. Contact Us

One Team Elite Fitness

Phone: 818-321-3853

Email: oneteamelitefitness@gmail.com

Website: https://oneteamelitefitness.com/